Customer Support

The Complete Maintenance Solution

Our aim is always to provide the best service and support throughout the life of your machine tool and in doing so, ensure maximum machine availability at all times. Our factory trained engineering and applications team offer expert advice and assistance both pre and post CNC machine tool purchase.

Training

Our training team provide both in house and customer site based training on all current CNC machine tool systems including the more popular Fanuc and Heidenhain systems.

So you don't necessarily have to buy one of our machine tools to benefit from a comprehensive CNC training course!

Whether you need an introductory course, something more in depth, or perhaps just familiarisation, we can satisfy your training needs and tailor them to suit you.

Service and Preventive Maintenance Contracts

Our Standard Contract schemes provide either one or two scheduled service visits over a 12 months period during which we will carry out a full service on your machine and diagnose any areas which may need further remedial action.

The Premium Service Contract provides in addition a complete Renishaw Ball Bar Test on either lathes or machining centres, to help ensure "as new" accuracies.

We are able to offer both Service Contracts on most of the popular CNC machine tools available in the UK today.

For more details about our comprehensive tailored training courses and scheduled machine tool preventative maintenance schemes…

CALL OUR ENGINEERING SERVICES DIVISION TODAY!

 

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